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MD AHSANULLAH
Basic Information
Email
ahsanullah657@gmail.com
Mobile Phone
+8801915003359
Nationality
Bangladesh
Gender
Male
Date Of Birth
1987-10-29
Class Group
Receptionist
Passport No.
B00671977
Status
Active
Experience Year
Aboard: Years, Local: Years
Languages
* Bangla: Very Good
* English: Very Good
* Hindi: Only For Speaking
* Urdu: Only For Speaking
* Arabic: Basic
Expertises
Skills
Attributes
Extra Curricular
Interest
About Me
Dedicated and customer-focused Guest Relationship Officer with a passion for providing exceptional hospitality experiences. Skilled in handling guest inquiries, resolving issues promptly, and ensuring a welcoming atmosphere. Strong ability to build rapport with guests, manage reservations, and coordinate with various departments to enhance guest satisfaction. Adept at multitasking in fast-paced environments while maintaining a professional and friendly demeanor. Committed to delivering outstanding service that exceeds expectations and fosters guest loyalty.
Employment History
Designation
Guest Relationship Officer
Company Name
Radisson Royal Dubai
Duration
Jul, 2011 - Jul, 2015
Location
Dubai, United Arab Emirates
Designation
Guest Relationship Officer
Company Name
The Palace Luxury Resort
Duration
Oct, 2016 - Dec, 2023
Location
Luxury Resort, The Palace, Putijuri 3310
Designation
Guest Relationship Officer
Company Name
Hotel Royal Palace
Duration
Jan, 2024 - Oct, 2025
Location
31/D Topkhana Road, Dhaka 1000
Educational Background
Level of Education
B.S.S (Bachelor of Social Science)
Board
Bangladesh Open University
Institution
Syed Sayeeduddin Degree College
Passing Year
2018
GPA/CGPA
2.41
Major/Group
Bachelor of Social Science
Level of Education
H.S.C (Higher Secondary Certificate)
Board
Dhaka
Institution
Habibullah Bahar College
Passing Year
2006
GPA/CGPA
2.80
Major/Group
Science
Level of Education
S.S.C (Secondary School Certificate)
Board
Dhaka
Institution
Pagla High School
Passing Year
2002
GPA/CGPA
3.63
Major/Group
Science
Training
Certification
Guest Relationship
Institute
Bangladesh Hotel Management & Tourism Training Institute (BHMTTI)
Topics
Completed training in customer service, guest handling, and complaint resolution. Gained expertise in hospitality etiquette and communication skills.
Period
Feb, 2007 - Jan, 2008
Certification
Advance English Language Course
Institute
Excel Centre
Topics
Advance English Language
Period
Sep, 2012 - Nov, 2012
Skills
Title
Driving Licence in Dubai, UAE
Institute
Emirates Driving School
Result
/0
Details
Dubai, UAE driving License no: 1643110
Personal Info
Father's Name
Md. Saleh Ahamed
Mother's Name
Hosne Ara Begum
Blood Group
B+
BID No.
Address
Present Address
East Shahi Mahlla, Fatullah, Kutubpur-1421,Narayanganj.
Permanent Address
East Shahi Mahlla, Fatullah, Kutubpur-1421,Narayanganj.